Create Account

Overview

These terms and conditions outline the rules and regulations for the use of Reggae Shipping Website located at www.reggaeshipping.com. By accessing this Website and using the Service the User expressly and irrevocably agrees to the Terms and to abide by the Terms. These Terms currently list the business current policies and terms and conditions but as noted below the Terms may be adjusted from time to time at the Business’s discretion. If the User of this Service or Website does not agree with any of these Terms the User may not under any circumstances utilize the website or services of Reggae Shipping. By accessing this website we assume you accept these terms and conditions.

Intellectual Property Rights

Unless otherwise stated Reggae Shipping own the intellectual property rights to this website. All texts and images on this Website is protected by intellectual property rights unless otherwise noted and may not be used without the written permission of the Business.

Your Privacy

Please read Privacy Policy.

Reservation of Rights

Reggae Shipping reserves the right to request that you remove all links or any particular link to our Website.

Authorized and Prohibited Uses

User may use the Service for non-commercial and commercial package and mail shipments provided that User’s packages and mail do not violate any laws (including export transportation and importation laws) in the USA and/or Jamaica.

Authority to Act as User’s Acceptance & Customs Clearance Agent

The Service requires that the Business its subsidiaries affiliates and agents accept transport import and (when applicable) deliver User’s packages and mail shipments. By accepting electronically (for example by clicking “I Agree”) using this Website or using the Service (for example by sending a package or mail to the provided US address) you authorize the Business its subsidiaries affiliates and agents to act as User’s agent for the purpose of acceptance transportation (whether by own equipment or by a third party) importation (“Customs Clearance”) and delivery of all packages and mail shipments sent to the provided global forwarding address. Moreover User acknowledges and authorizes that the Business may make declarations based on the information provided by the User or found within the package or mail shipment and can accept valuations on the User’s behalf (with or without User’s knowledge) if such required information is not available or forthcoming.

Global Forwarding Address Requirements and Limitations

By registering to use the Service and this Website User will be assigned a unique account number (“Mailbox #”) and one or more global forwarding addresses. User will ship packages and mail to any of the assigned global forwarding addresses using the formatting provided on this Website. Global forwarding addresses are subject to change from time to time and are effective immediately upon posting to this Website. The Business will endeavour to post a notice of change of address for a period of thirty (30) days prior to any such change in address becoming effective. Each User will be solely responsible for updating/correcting any address formatting errors or omissions and will not hold the Business responsible for packages and mail that do not arrive at the intended global forwarding address. The Business may in its discretion assist User in retrieving undeliverable shipments and/or shipments sent to the wrong address. User acknowledges and agrees to prepay any additional fees that may arise in respect to assistance provided by the Business to retrieve undeliverable shipments or shipments sent to the wrong address.

Import and Export Regulations and Limitations (Forwarding Country)

At the sole risk of User the User may ship packages and mail to the assigned global forwarding address from a third country provided that the shipment complies with all applicable export regulations of the third country and all applicable import regulations of the country hosting the intended global forwarding address. Moreover Reggae Shipping will not be a party to and will have no responsibility in such transactions. Packages shipped to the intended global forwarding country from a third country may require the services of a Customs Broker and/or may incur Customs duty charges which fall outside of the scope of the Service provided by Reggae Shipping to its Users. Reggae Shipping may in its discretion assist User in retrieving shipments from Customs in the country hosting the global forwarding address. User acknowledges and agrees to prepay any additional fees that may arise in respect to assistance provided by the Business to retrieve shipments being held at Customs in the country hosting the global forwarding address. User will notify the Business promptly of packages being shipped to the global forwarding address that has a value exceeding $2500 USD or requiring a validated export license.

Receiving Acceptance and Refusal of User’s Packages and Mail

Reggae Shipping will receive all packages and mail delivered to its Warehouse address by courier post or via walk-in for User. Receiving or signing for packages and mail on behalf of User does not constitute the Business acceptance of the package or mail. Acceptance of packages and mail is subject to inspection by the Business. The Business is obligated to carry out a visual inspection of the external package. Any damage found will be noted however the Business is not obligated to verify the integrity of the contents. User acknowledges that inspections carried out by the Business are for the sole purpose of determining whether the contents of the User’s package or mail can be shipped by air. Users shall not hold the Business liable for damage to the contents of a package or mail where the packing was found to be inadequate for the nature of the goods whether the Business ought to have known that such damage was likely to occur or not. The Business may in its discretion refuse any package or mail and will notify the User promptly of the reason for refusing the package or mail. User will cooperate promptly with all reasonable requests of the Business to resolve instances where packages or mail have been refused. Refused packages and mail will be held in storage for a maximum of thirty (30) days prior to disposal by the Business. The Business may in its discretion assist User in returning refused shipments User acknowledges and agrees to prepay any additional fees that may arise in respect to assistance provided by the Business to return such shipments to the vendor.

Hazardous Materials and Restricted Commodities

The Service may not be used for restricted commodities including hazardous materials live animals perishable items human remains wet cargo precious metals cash monetary instruments high value jewelry manuscripts etc. Hazardous materials include but are not limited to explosives; gases (compressed deeply refrigerated liquefied or dissolved under pressure); flammable and combustible liquids; flammable solids; substances liable to spontaneous combustion; substances that on contact with water emit flammable gases; oxidizing substances; organic peroxides poisonous (toxic) and infectious substances; radioactive nuclear substances; corrosives; miscellaneous products substances or organisms which may reasonably be considered to be dangerous to life health property or the environment when handled offered for transport by air or transported by air; goods that are otherwise by their nature or quantity either singly or collectively are liable to endanger life or imperil property. International Civil Aviation Organization regulations generally forbid the carriage of hazardous materials aboard aircraft. User may not cause or attempt to cause the Business to receive inspect or forward by air any package containing hazardous materials; Moreover User will be solely liable for all damages that may arise from any accidents or incidents involving hazardous materials.

Import Regulations and Restrictions (Home Country)

At the sole risk of User the User may ship packages and mail to the assigned global forwarding address for reship to their home country provided that those shipments comply with all applicable laws quotas restrictions and permit/licensing requirements of the intended destination country. The User acknowledges that the Business is not in the business of providing professional advice regarding applicable import laws quotas restrictions and permit/licensing requirements of the intended destination country. The Business does not vet shipments arriving at the assigned global forwarding address to determine whether shipments meet such import laws quotas restrictions or permit/licensing requirements therefore User shall consult the services of the competent Authority in the intended home country for advice regarding applicable import laws quotas restrictions and permit/licensing requirements and shall obtain any applicable permits/licenses that may be necessary to import such shipments into the intended home country prior to sending such shipments to the assigned global forwarding address. User will cooperate with all reasonable requests of the Business to provide permits or licenses where necessary and will notify the Business promptly upon obtaining such permits and licenses. The Business will promptly notify the User upon learning of any actual or suspected breaches of any applicable import laws quotas restrictions and permit/licensing requirements. The Business will not be a party to and will have no responsibility or liability in cases where User is found in breach of applicable import laws quotas restrictions and permit/licensing requirements. User will notify the Business promptly where User’s shipment requires special tax treatments in respect to tax exemptions and tax allowances and shall provide all applicable completed supporting documents to the Business.

Customs Inspection Valuation Clearance Storage and Disposal

The Service requires that Customs and Border Protection (CBP) and various other external Authorities in the intended destination country be given unrestricted access to inspect User’s shipments as deemed necessary to safe guard the destination countries’ border people livestock agriculture etc. By using the Service you authorize CBP its agents and any other Government Authority and their agents to inspect User’s shipments and if necessary to detain confiscate or destroy shipments that pose a threat to that countries national security. In such cases each User will defend indemnify and hold harmless the Business from any demands claims damages liabilities expenses or harms including attorney’s fees arising in connection with inspecting detaining confiscating storing and destroying such shipments. The Business will promptly notify the User upon learning of a shipment being detained confiscated or destroyed. User will indemnify and hold harmless the Business and their respective officers directors employees and agents from any demands claims damages liabilities expenses or harms including attorney’s fees arising in connection with errors or acts of omissions on Customs declarations. Moreover User will indemnify and hold harmless the Business for any errors made or acts of omissions made by Customs in respect to valuation of shipments.

Service Rates and Payment Requirements

The Business publishes Service rates on this Website. These rates are subject to change from time to time and are effective immediately upon posting. Therefore User is advised to review these rates occasionally or at least every thirty (30) days. The Business will endeavour to post a notice of change to the Service rates for a period of thirty (30) days prior to any such change becoming effective. The Business will invoice the User on a per package/mail basis for the Service in JMD. Rates will include a charge of a specified processing fee and a charge of GCT. Invoices will at the sole discretion of the Business show the user’s home currency equivalent and shall be based on the prevailing exchange rate of the invoice date. Invoices are due upon receipt. User will be allowed a seven (7) day grace period to settle open invoices. Storage fees may accrue after the seven (7) day grace period has expired. Packages/Mail with invoices that are not settled within thirty (30) days of the invoice date will be considered forfeited by the user and will be disposed of at the sole discretion of the Business. User will defend indemnify and hold harmless the Business from any demands claims damages liabilities expenses or harms including attorney’s fees arising in connection with the disposal of forfeited packages/mail.